Passenger Service Employees Agreement
We agreed that the company would have the opportunity to outsource the work of UMs, wheelchair users, AA.com, AA Adv, CBRO, DC Desk, social media, transporting bags/items for fleet service and all roadside check-in work. The company then decided to implement the first come first serve boarding process on the US Airways side to reflect the AA directive. The only problem is that the US Airways system has not been able to reflect the AA boarding process and disadvantage U.S. employees from not turning. There have been many examples of “outages” in the system that cause our members to lose their boarding priority. Some of them include checking in a flight 24 hours before departure, just to find out when they dropped off a piece of luggage at the airport, the system put them at the end of the watch list, as if they had just checked in for the flight. United Airlines and the International Association of Machinists & Aerospace Workers (IAM) today agreed to open negotiations more than a year before the scheduled change date to their agreements. As part of the agreement, United has extended until January 15, 2019 its obligation not to award work currently underway by the group represented by IAM at all turnstile and station airport sites. Agents were hit the hardest when they were told that the decision to outsource our work was a “cost-neutral” operating decision.